At SKB banka, we are supporting the honest decisions, which we believe happen due to constant improvement. We are starting a new chapter in the card business so that we can offer our customers even more and provide them with a quality experience using a credit card. Therefore, we will combine the best of our offer and at the end of 2021 become a bank issuing exclusive Visa cards, withdrawing Mastercard cards from the offer and business.


Worrying that the Visa credit card will not be as useful
as a Mastercard is completely pointless!

  • You can easily manage the flexibility of using a Visa card with an installment setting, which will allow you to easily pay for larger purchases with installments.
  • In MOJ@SKB mobile bank you also have security settings, with which you can switch off or on online shopping, shopping abroad or using an ATM.
  • The usability of the Visa card is fully comparable to the use of a Mastercard card. In Slovenia and Europe, the acceptance of Visa cards is enabled at all points of sale equipped with POS technology and at all ATMs.
  • Visa operates the world's largest, most reliable and most secure payment network, connecting 13,000 issuers with 3.4 billion cards and 61 million points of sale in over 200 countries.
  • The Visa brand is one of the most valuable brands in the world.

  

Frequently asked questions

Consumption of the existing Mastercard credit card will, as before, be visible in the SKB NET online bank. There and in MOJ@SKB mobile bank will also be information about the cardholder's Visa card.

Payment of all obligations made with a Mastercard credit card will be made with this card. However, if cardholders make purchases with installments, they will be retained until they are repaid.

From 1 December 2021, cardholders will no longer be able to use the Mastercard credit card, so it has to be destroyed after that date. Cardholders have to start using a Visa credit card.

For holders who currently use only a Mastercard card, the newly acquired Visa card will retain the PIN number as it is on their Mastercard credit card.

However, for holders who currently use a Mastercard and a Visa card, the Visa card PIN does not change.

When holders receive a new card, it should replace the existing Mastercard credit card, which has to be destroyed - holders can then begin using their new Visa credit card. Holders can no longer use their Mastercard credit card from 1 December 2021.

No. In a registered letter of July 2021, customers were informed what kind of Visa card they will receive and what are the essential features that the card will have.

If you want different characteristics of the Visa card than written in the letter, you could arrange changes in the branch until the end of October 2021.

In November 2021, equivalent Visa cards was issued to customers.

Holders of a Mastercard classic card received a Visa credit card. Gold Mastercard holders received a Visa Platinum credit card.

Holders of both cards retained Visa card, regardless of its type, and retain all the features and additional services they have. It was credited with the approved limit from the Mastercard card and all services that holders have only on the Mastercard card.

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