WE CREATE THE FUTURE TOGETHER
SKB Bank and Nova KBM merge into OTP Bank
We are glad to inform you that SKB d. d. and NOVA KBM d. d. merged on 22 August 2024. It is expected that on 2 September 2024, there will be changes in the operation of products for SKB Bank's clients.
Following the merger, the merged bank will be renamed to OTP banka d.d. You will be able to recognize it by the new logo, which we will gradually introduce at banking contact points.
With the merger of the two banks all brands held by SKB banka will be transferred to OTP banka. The SKB banka logo will be gradually replaced with the new logo, which is why the logo of SKB banka will still appear in some places for a certain time after the merger.
We will do everything to make the merger as simple and seamless for you as possible.
Availability of channels and services due to unification of information systems from Friday, 30 August 2024 to Monday, 2 September 2024
The merger process of SKB Bank and Nova KBM, which we have already informed you about, is coming to an end.
In order to be able to ensure uniform operations and the offer of the future merged OTP Bank, we must also unify information support. With this, we will offer you, valued customers, access to the largest banking network in Slovenia with more than 900 contact points. In addition to bank outlets, the network includes more than 450 post offices throughout the country, a unified offer of leading financial products and services, and the conduction of even more banking services through modern digital channels.
This step is scheduled from Friday, 30 August 2024 at 12:00 PM to Monday, 2 September 2024 at 8:00 AM.
Since other channels and services will be interrupted or will not be available, we suggest that you complete any urgent business before 30 August 2024.
For more information, we are available at the e-mail address info@skb.si and at the contact centre number 01 471 55 55.
SALES CHANNEL / SERVICE |
AVAILABILITY OF SERVICES and CHANNELS at SKB Bank from Friday, 30 August 2024 to Monday, 2 September 2024 | SERVICE AND CHANNEL AVAILABILITY in OTP BANK, from Monday, 2 September 2024 |
|---|---|---|
| BUSINESS NETWORK | SKB Bank outlets will be closed from Friday, 30 August 2024, from 12 o'clock noon. |
The outlets of SKB Bank, as part of the merged OTP Bank, will reopen on 2 September 2024, in the morning. With this day, you are enabled to do business in the entire OTP banking network (in all outlets and post offices). |
| DIGITAL CHANNELS |
SKB digital channels (SKB NET online bank, MOJ@SKB mobile bank) will not work from Friday, 30 August 2024, from 2 p.m. onwards.
Making payments through the Flik Pay application will be disabled from Friday, 30 August 2024, from 5 p.m
IMPORTANT! During the downtime, it will not be possible to perform any payment services, nor internal payment orders between SKB Bank accounts, nor confirmation of online card payments. |
NEW OTP digital channels will be available from 2 September 2024, from approximately 8:00 a.m. onwards:
|
| CARDS |
Making payments with debit and credit cards at physical points of sale will continue without interruptions.
IMPORTANT!
|
Debit and credit card payments will be processed without interruptions.
IMPORTANT! Payment with an SKB credit card will be possible until the expiration date. You can now make contactless payments at most physical points of sale around the world with Apple Pay or Google Pay.
NEW!
|
| PAYMENT TRANSACTIONS | The conduction of payment services will be disabled from Friday, 30 August 2024, from 2 p.m. | The conduction of payment services will be enabled again from Monday, 2 September 2024, from 8 a.m. |
| ATMs |
The operation of SKB ATMs for cash withdrawals will be uninterrupted, except on Saturday, August 31, 2024, between 10 p.m. and 12 a.m. Between 30 and 31 August 2024, payment of money orders (UPN) and cash deposits will be disabled. Transactions at other ATMs with SKB cards will be uninterrupted. |
As of 2 September 2024, you will be able to do business across the entire network of OTP ATMs.. |
| CONTACT CENTRE |
You can reach us at info@skb.si or by phone at the number 01 471 55 55:
|
As of Monday, 2 September 2024 and until cancellation, we are available for you at info@otpbanka.si or phone number 080 17 70:
|
The merger of the two banks will bring plenty of benefits for you!
With the planned merger of the two banks, we’re creating for you OTP banka that wishes to bring to life the vision of being the best bank in Slovenia and that will endeavour to provide the best products and services of both banks:
- The most accessible banking network in Slovenia, consisting of branch offices and ATMs of both SKB and Nova KBM, including the availability of some banking services at Post offices in Slovenia – a total of more than 900 banking points;
- Free-of-charge cash withdrawals with your Visa debit card both in Slovenia and abroad at more than 4,000 ATMs of the majority of OTP Group members;
- Access to the winner of the “Best digital bank in Slovenia” award for the fourth consecutive year: online bank Bank@Net and mobile bank mBank@Net;
- Simpler and quicker access to products via the digital bank and Contact Centre – without having to visit the branch office;
- Contactless payment option with mobile apps.
The changes will take effect on the dates indicated in this letter only if the banks merge on 22 August 2024. We will notify you beforehand of any change of dates.
Most important news about existing products held with SKB banka
- You received all the essential novelties of the existing products in the attachment of the letter that we sent to all clients in June.
- The number of your personal account and the personal account that you appear on as the legal representative or guardian will change as of 1 September 2024.
- You and your authorized users will receive a new OTP banka Visa Debit card by mail by latest until August 2024. You can begin using your new card starting 31 August 2024.
- Your Visa Credit card will remain valid until its expiration date.
- As of 1 September 2024, the SKB NET online bank and MOJ@SKB mobile bank will be replaced by online bank Bank@Net and mobile bank mBank@Net.
- Most products will be transferred automatically, which means you do not need to do anything in this regard, unless specifically noted in the attachment to this letter.
- We’re also attaching to this letter the document Information for depositors about the merger and the option to exercise rights under the deposit guarantee scheme, as the merger of SKB banka and Nova KBM may lead to some deposits held by depositors of both banks exceeding the guarantee threshold due to being combined into a single deposit.
Frequently asked questions
Since 2019, SKB d.d. has been part of the Hungarian OTP Group, which is one of the fastest growing banking groups in Central and Eastern Europe. In February 2023, Nova KBM also obtained all approvals and became a member of the OTP Group. After fulfilling all the required conditions for the merger, SKB d.d. and Nova KBM d.d. will merge on 22 August 2024. The merged bank will be called OTP banka d.d. The new name of the bank based in Ljubljana, Slovenska cesta 58, will also be visually represented by the changed logo.
The entry into force of the changes that you were informed about in the letter Important information regarding the merger of the subject banks and the future operations of the merged bank in June will take place on the specified dates only if the merger of the banks takes place on 22 August 2024. You will be notified about possible change in advance.
This means that we will combine the products and services of both banks into a single offer, which is expected to be supported by a single technological platform as of September 2024.
The unification of the products and services of the two banks is planned for September 1, 2024.
OTP Bank will have an even more accessible and extensive banking network in Slovenia. An extended network of bank outlets will be at your disposal. Based on the strategic partnership with Pošta Slovenije, you will be able to carry out some banking services at all post offices in Slovenia – at a total of more than 900 bank points!
Users of digital services will be able to perform almost all banking services through:
- new digital banks (Bank@Net online banks and mBank@Net mobile banks);
- mDenarnic@ mobile wallets and mobile applications from other providers.
At post offices, you can carry out banking transactions such as deposits, withdrawals, internal transfers, cash and non-cash payments of payment orders. You can sign up for new products, for instance opening personal accounts or packages, taking out deposits or savings, etc. However, you cannot open a personal account at the post office if you have a permanent residence abroad, sign up for Premium Package, a Private banking Package or a Basic payment account.
The existing Price list of services of SKB d.d. for the retail segment and the Price List for SKB Private Banking will be replaced by the Price List for transactions with consumers. The SKB Price list for dealing with investment funds and the Price list for trading in financial instruments for individual clients will be replaced by the Price list for fees and commissions in dealing with financial instruments.
The new price lists will be available to you on the Bank's website and in all bank outlets by the end of June 2024 at the latest.
Please, inform yourself about the fees.
The General Terms and Conditions of SKB Bank for the Retail and the General Terms and Conditions for the Provision of SKB Private Banking services will be replaced by the General Terms and Conditions of Operations with Consumers.
The General Conditions for Securities will be replaced by the OTP Bank's Rules for Dealing with Financial Instruments.
The new Schedule for the Execution of Payment Transactions and the Decision on Interest Rates also enter into force.
All the aforementioned legal acts will be available on the SKB Bank’s website and in all SKB Bank’s outlets by the end of June 2024 at the latest.
Please, familiarize yourself with the content of the new General Terms and Conditions, the Schedule for the Execution of Payment Transaction, the Decision on Interest Rates and OTP Bank's Rules for Dealing with Financial Instruments.
Yes, transfers of all banking transactions will be arranged free of charge. We will do everything to make the transition as easy as possible for you.
Upon the merger of the two banks, the individual deposits of SKB Bank and Nova KBM investors will be combined into a joint deposit, which may exceed the amount of the guaranteed deposit coverage amounting to 100,000 EUR. We informed you about this with the notice Information to investors on the merger and the possibility of exercising rights due to the merger of SKB d.d. and NOVE KBM d.d., from the deposit guarantee system, in June 2024, which was an annex to the notice Important information regarding the merger of the aforementioned banks and future operations in the merged bank.
If the total sum of your deposits in both banks after the merger exceeds the amount of the guaranteed deposit coverage, you as the investor, regardless of the contractual provisions, have the right to claim early termination of the contract (deposit), without additional costs, including all related interest and other benefits until the deposit payment date. You can submit a request to exercise the aforementioned right within a period of 3 months, which starts on the 5th day after the date of dispatch of the notification. The date of dispatch is indicated on the aforementioned notice.
No. Until the anticipated merger, SKB Bank and Nova KBM will continue to operate as separate legal entities and under the current brands or names and, as until now, provide existing services through normal sales channels, with the same level of professionalism and friendliness.
Good to know
SKB banka will inform you about all the changes and important information through various channels throughout the merger process.
Do not forget about security! The banks will never ask you to provide your online or mobile banking password by email or telephone and will never ask you for your card data, such as card number, date of validity, or code on the back of the card.
For additional information you can call us at 01 471 55 55, send an email to info@skb.si, or visit any SKB banka branch office.
By merging the best of both banks, OTP banka brings you an excellent banking experience.
Thank you for your trust.
Availability of channels and services due to unification of information systems from Friday, 30 August 2024 to Monday, 2 September 2024
The merger process of SKB Bank and Nova KBM, which we have already informed you about, is coming to an end.
In order to be able to ensure uniform operations and the offer of the future merged OTP Bank, we must also unify information support. With this, we will offer you, valued customers, access to the largest banking network in Slovenia with more than 900 contact points. In addition to bank outlets, the network includes more than 450 post offices throughout the country, a unified offer of leading financial products and services, and the conduction of even more banking services through modern digital channels.
This step is scheduled from Friday, 30 August 2024 at 12:00 PM to Monday, 2 September 2024 at 8:00 AM.
Since other channels and services will be interrupted or will not be available, we suggest that you complete any urgent business before 30 August 2024.
For more information, we are available at the info@skb.si and at the contact centre number 01 471 55 55.
| SALES CHANNEL / SERVICE | AVAILABILITY OF SERVICES and CHANNELS at SKB Bank from Friday, 30 August 2024 to Monday, 2 September 2024 |
SERVICE AND CHANNEL AVAILABILITY in OTP BANK, from Monday, 2 September 2024 |
|---|---|---|
| BUSINESS NETWORK | SKB Bank outlets will be closed from Friday, 30 August 2024, from 12 o'clock noon. | The outlets of SKB Bank, as part of the merged OTP Bank, will reopen on 2 September 2024, in the morning. With this day, you are enabled to do business across the entire OTP banking network (in all outlets and post offices). |
| DIGITAL CHANNELS |
All SKB digital channels (PRO SKB NET, MULTI SKB NET, MOJ@SKB mobile bank) will not work from Friday, 30 August 2024, from 2 p.m. onwards.
IMPORTANT! During the downtime, it will not be possible to perform any payment services, nor internal payment orders between SKB Bank accounts, nor confirmation of online card payments. |
NEW OTP digital channels will be available from 2 September 2024, from approximately 8:00 a.m. onwards:
|
| CARDS in POS terminalS |
PAYMENT CARDS Making payments with debit and credit cards at physical points of sale will continue smoothly.
IMPORTANT!
POS TERMINALS Transactions with POS terminals and online stores at merchants will continue smoothly |
Debit and credit card payments will be processed smoothly.
IMPORTANT! Payment with the SKB business credit card will be possible until the expiration date.
NEW!
Confirmation of online payments will be enabled again for business cards by setting up the new mDenarnic@ application:
Confirmation of online payments via Rekono will no longer be possible. |
| PAYMENT TRANSACTIONS | The conduction of payment services will be disabled from Friday, 30 August 2024, from 2 p.m. | The conduction of payment services will be enabled again from Monday, 2 September 2024, from 8 a.m. |
| ATMs |
The operation of SKB ATMs for cash withdrawals will be uninterrupted, except on Saturday, 31 August 2024, between 10 p.m. and 12 a.m./midnight. Between 30 and 31 August 2024, payment of money orders (UPN) and cash deposits will be disabled. Transactions at other ATMs with SKB cards will be uninterrupted. |
As of 2 September 2024, you will be able to do business across the entire ATM network of OTP Bank. |
| CONTACT CENTRE |
You can reach us at info@skb.si or by phone at the number 01 471 55 55:
|
As of Monday, 2 September 2024 and until cancellation, we are available for you at info@otpbanka.si or by phone at the number 080 17 70:
|
The merger of the two banks will bring plenty of benefits for you!
With the planned merger of the two banks, we’re creating for you OTP banka that wishes to bring to life the vision of being the best bank in Slovenia and that will endeavour to provide the best products and services of both banks:
- The most accessible banking network in Slovenia, consisting of branch offices and ATMs of both SKB and Nova KBM, including the availability of some banking services at Post offices in Slovenia – a total of more than 900 banking points,
- Access to multi-award-winning online and mobile bank,
- New range of bundles for micro and small enterprises,
- Wide variety of quality financial services, which include not only banking services, but also investment, insurance, factoring, and leasing services!
The changes will take effect on the dates indicated in this letter only if the banks merge on 22 August 2024. We will notify you beforehand of any change of dates.
Most important news about existing products held with SKB banka
- You received all the essential novelties of the existing products in the attachment of the letter that we sent to all clients in June.
- The number of your corporate account will change as of 1 September 2024
- All current cardholders will receive a new OTP banka Visa Corporate Debit card by mail by latest until end of August 2024. You can begin using your OTP banka Corporate Debit card starting 31 August 2024.
- Your Visa Corporate Credit card will remain valid until its expiration date.
- Existing digital channels for corporate clients will be replaced with new ones as of 1 September 2024:
- Most products will be transferred automatically, which means you do not need to do anything in this regard, unless specifically noted in the attachment to this letter.
- We’re also attaching to this letter the document Information for depositors about the merger and the option to exercise rights under the deposit guarantee scheme, as the merger of SKB banka and Nova KBM may lead to some deposits held by depositors of both banks exceeding the guarantee threshold due to being combined into a single deposit.
Frequently asked questions
Since 2019, SKB d.d. has been part of the Hungarian OTP Group, which is one of the fastest growing banking groups in Central and Eastern Europe. In February 2023, Nova KBM also obtained all approvals and became a member of the OTP Group. After fulfilling all the required conditions for the merger, SKB d.d. and Nova KBM d.d. will merge on 22 August 2024. The merged bank will be called OTP banka d.d. The new name of the bank based in Ljubljana will also be visually represented by the changed logo.
The entry into force of the changes that you were informed about in the letter Important information regarding the merger of the subject banks and the future operations of the merged bank in June will take place on the specified dates only if the merger of the banks takes place on 22 August 2024. You will be notified about possible change in advance.
This means that we will combine the products and services of both banks into a single offer, which is expected to be supported by a single technological platform as of September 2024.
The unification of the products and services of the two banks is planned for September 1, 2024
OTP Bank will have an even more accessible and extensive banking network in Slovenia. An extended network of bank outlets will be at your disposal. Based on the strategic partnership with Pošta Slovenije, you will be able to perform some bank transactions at all post offices in Slovenia – at a total of more than 900 bank points!
Users of digital services will also be able to use banking services through the new digital channels of OTP Bank. As of 1 September, SKB Bank's existing digital channels for corporates will be replaced by the new ones*:
| Existing digital channels of SKB Bank | New digital channels of OTP bank |
| PRO SKB NET | Bank@Net com |
| MOJ@SKB | mBank@Net com |
| MULTI SKB NET | eBank@Net com |
| SKB Trader | OTP Trader |
* As of 1 September 2024, professionals who use SKB NET online and MOJ@SKB mobile bank will use Bank@Net and mBank@Net.
At post offices, you can perform all payment transactions, such as depositing and withdrawing funds and issuing payment orders. To perform payment transactions at post offices, the business account must have appropriate authorizations.
The existing Price list of payment services of SKB d.d. for domestic legal entities, professionals and Sole Proprietors will be replaced by the Price List of fees for transactions with legal entities, professionals and associations.
The SKB Price List for Dealing with Investment Funds and the Price List for Trading in Financial Instruments for legal entities will be replaced by the Price list for fees and commissions in dealing with financial instruments.
The new price lists will be available on the Bank's website by the end of June 2024 at the latest.
Please familiarize yourself with the new Price list of fees for transactions with legal entities, professionals and associations, as well as with the Price list of fees and commissions for dealing with financial instruments.
The current General Terms and Conditions that apply to the services you use will be replaced by the new General Terms and Conditions for performing payment services for legal entities, professionals and associations.
The new General terms and Conditions will replace the following General Terms and Conditions that are currently in force:
- General Terms and Conditions for Managing a Transaction Account and Performing Payment Services for Legal Entities, Professionals and Sole Proprietors;
- General Terms and Conditions for Operations with Visa Business debit card and Visa Business Credit card;
- General Terms and Conditions for the Use of Security SMS and Info SMS Service;
- General Terms and Conditions for Renting safe deposit boxes;
- General Terms and Conditions for the Use of Digital Banking for Legal Entities, Professionals and Sole Proprietors.
The General Terms and Conditions for Direct Debit SEPA for Recipients of Payments will be replaced by the General Terms and Conditions for SEPA Direct Debit for Recipients of Payments. The General Terms and Conditions for Securities will be replaced by the OTP Bank's Rules for Dealing with Financial Instruments.
The SKB’s General Terms and Conditions for Accepting Cards and Flik Instant Payments at the point of sale and/or via the Internet will be replaced by the General Terms and Conditions for Renting POS Equipment and Accepting payment cards and Flik Instant Payments.
The following documents also enter into force: the General Terms and Conditions for Cash Transactions and the Disposal of Funds, the General Terms and Conditions for the Use of Digitized Cards in Mobile Wallets of other providers, the Schedule for the Execution of Payment Transactions and the Decision on Interest Rates.
All the aforementioned legal acts will be available on the SKB Bank’s website and in all SKB Bank’s outlets by the end of June 2024 at the latest.
Please, familiarize yourself with the content of the new General Terms and Conditions, the Schedule for the Execution of Payment Transactions, the Decision on Interest Rates and the OTP Bank's Rules for Dealing with Financial Instruments.
Upon the merger of the two banks, the individual deposits of SKB Bank and Nova KBM investors will be combined into a joint deposit, which may exceed the amount of the guaranteed deposit coverage amounting to 100,000 EUR. We informed you about this with the notice Information to investors on the merger and the possibility of exercising rights due to the merger of SKB d.d. and NOVA KBM d.d., from the deposit guarantee system, in June 2024, which was an annex to the notice Important information regarding the merger of the aforementioned banks and future operations in the merged bank.
If the total sum of your deposits in both banks after the merger exceeds the amount of the guaranteed deposit coverage, you as the investor, regardless of the contractual provisions, have the right to claim early termination of the contract (deposit), without additional costs, including all related interest and other benefits until the deposit payment date. You can submit a request to exercise the aforementioned right within a period of 3 months, which starts on the 5th day after the date of dispatch of the notification. The date of dispatch is indicated on the above notification itself.
Changes related to individual products or service, are presented below.
No. Until the anticipated merger, SKB Bank and Nova KBM will continue to operate as separate legal entities and under the current brands or names and, as until now, provide existing services through normal sales channels, with the same level of professionalism and friendliness.
Important documents
Good to know
SKB banka will inform you about all the changes and important information through various channels throughout the merger process.
Do not forget about security! The banks will never ask you to provide your online or mobile banking password by email or telephone and will never ask you for your card data, such as card number, date of validity, or code on the back of the card.
For additional information you can call us at 01 471 55 55, send an email to info@skb.si, or visit any SKB banka branch office.
By merging the best of both banks, OTP banka brings you an excellent banking experience.
Thank you for your trust.