SKB BANKA D.D. LJUBLJANA
HEAD OFFICE

Visiting Address:
SKB Banka d.d. Ljubljana, Ajdovscina 4, SI-1000 Ljubljana, Slovenia

Postal Address:
SKB Banka d.d. Ljubljana, SI-1513 Ljubljana, Slovenia

Tel. (SKB TEL): 01 471 55 55
International Access Code for Slovenia: +386

Addresses & contact details:  SKB's outlets in Slovenia

SWIFT Code: SKBASI2X
REUTERS Code: SGLJ

Internet: http://www.skb.si
E-mail: info@skb.si

General questions about SKB's services:
info@skb.si

Questions about e-banking services:
skb.net@skb.si

Assistance to e-banking users:

eb.podpora@skb.si

Assistance to holders of SKB's cards:
(complaints, information on account and membership)

kartice@skb.si

Information by phone on SKB's services
and foreign exchange rates

SKB TEL for calls from Slovenia:

01 471 55 55
The line operates from 8 to 20 on workdays and from 8 to 12 on Saturdays.

SKB TEL for calls from abroad:

+386 1 471 55 55

The line operates from 8 to 20 on workdays and from 8 to 12 on Saturdays.

Telephone assistance for users of e-banking

Help Desk

+ 386 1 471 53 03

The line operates from 8 to 16 on workdays.

Telephone assistance for SKB's cardholders

VISA, MasterCard

24-hour line ( lost /stolen cards, card abuse)
The line is run by e-Funds, Ljubljana, Slovenska 56

• 01 430 26 62 (calls from Slovenia)
• + 386 1 430 26 62 (calls from abroad)

Complaints, information on membership

• 01 471 53 63 (calls from Slovenia)
• + 386 1 471 53 63 (calls from abroad)

The line operates Monday to Thursday from 8 to 15, Friday from 8 to 14 and is run by SKB's Cards Department (e-mail: kartice@skb.si).

24-hour lines with toll-free phone numbers for holders of VISA and MasterCard when travelling abroad:

• Visa Global Customer Assistance Service
• MasterCard Emergency Services

If a country is not included in the above Services' lists, make a collect call on:

• 410 581 9994 or 410 581 3836 (VISA)
• +1 636 722 7111 (MasterCard)

Maestro, MEGA Maestro

24-hour line ( lost /stolen cards, card abuse)
the line is run by Bankart d.o.o., Ljubljana, Celovška 150

• 01 583 41 83 (calls from Slovenia)
• + 386 1 583 41 83 (calls from abroad)

For general information about cards issued by SKB see contact details in item SKB TEL above.